The Impact Of Total Quality Management Practices On Employee's Work Related Attitude

This study examined the impact of TQM practices have on employee's work related attitude. TQM practices have been adopted as new management practices in improving organization commitment to quality of product or service. TQM practices create a culture that encourages employee involvement, mo...

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Bibliographic Details
Main Author: Karia, Noorliza
Format: Thesis
Language:English
Published: 1999
Subjects:
Online Access:http://eprints.usm.my/47757/1/NOORLIZA%20KARIA%20cut.pdf