Parents' satisfaction of care in medical pediatric ward at Hospital Universiti Sains Malaysia (HUSM)
Patient satisfaction is a component of health care quality and is increasingly being used in many countries in the world. It is because of its role in quality assurance and continuous quality improvement systems. Views of parents take on increased importance because children are too young to expr...
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| Format: | Monograph |
| Language: | English |
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Universiti Sains Malaysia
2009
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| Online Access: | http://eprints.usm.my/59569/1/NORELESSA%20BINTI%20ABDUL%20AZIZ%20-%20e.pdf |