The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia.
Hotel-hotel di Malaysia perlu meningkatkan prestasi organisasi mereka. Pertama, keperluan untuk meningkatkan prestasi hotel adalah disebabkan oleh faktor-faktor luaran dalam sektor hospitaliti yang mengalami persaingan yang amat sengit Hotels in Malaysia need to improve their organizational perfo...
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Format: | Thesis |
Language: | English |
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2008
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Online Access: | http://eprints.usm.my/9349/1/THE_CONSEQUENCES_OF_SERVICE_OPERATIONS_PRACTICE_AND_SERVICE_RESPONSIVENESS_ON_HOTEL_PERFORMANCE.pdf |
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author | Razalli, Mohd Rizal |
author_facet | Razalli, Mohd Rizal |
author_sort | Razalli, Mohd Rizal |
collection | USM |
description | Hotel-hotel di Malaysia perlu meningkatkan prestasi organisasi mereka. Pertama, keperluan untuk meningkatkan prestasi hotel adalah disebabkan oleh faktor-faktor luaran dalam sektor hospitaliti yang mengalami persaingan yang amat sengit
Hotels in Malaysia need to improve their organizational performance. Firstly, the urge to improve the hotel performance is due to the external factors in the current hospitality environments, which characterized by intense competition
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first_indexed | 2024-03-06T13:55:00Z |
format | Thesis |
id | usm.eprints-9349 |
institution | Universiti Sains Malaysia |
language | English |
last_indexed | 2024-03-06T13:55:00Z |
publishDate | 2008 |
record_format | dspace |
spelling | usm.eprints-93492018-04-06T01:58:57Z http://eprints.usm.my/9349/ The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia. Razalli, Mohd Rizal HD28-70 Management. Industrial Management Hotel-hotel di Malaysia perlu meningkatkan prestasi organisasi mereka. Pertama, keperluan untuk meningkatkan prestasi hotel adalah disebabkan oleh faktor-faktor luaran dalam sektor hospitaliti yang mengalami persaingan yang amat sengit Hotels in Malaysia need to improve their organizational performance. Firstly, the urge to improve the hotel performance is due to the external factors in the current hospitality environments, which characterized by intense competition 2008-04 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/9349/1/THE_CONSEQUENCES_OF_SERVICE_OPERATIONS_PRACTICE_AND_SERVICE_RESPONSIVENESS_ON_HOTEL_PERFORMANCE.pdf Razalli, Mohd Rizal (2008) The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia. Masters thesis, Universiti Sains Malaysia. |
spellingShingle | HD28-70 Management. Industrial Management Razalli, Mohd Rizal The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia. |
title | The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia. |
title_full | The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia. |
title_fullStr | The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia. |
title_full_unstemmed | The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia. |
title_short | The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia. |
title_sort | consequences of service operations practice and service responsiveness on hotel performance examining hotels in malaysia |
topic | HD28-70 Management. Industrial Management |
url | http://eprints.usm.my/9349/1/THE_CONSEQUENCES_OF_SERVICE_OPERATIONS_PRACTICE_AND_SERVICE_RESPONSIVENESS_ON_HOTEL_PERFORMANCE.pdf |
work_keys_str_mv | AT razallimohdrizal theconsequencesofserviceoperationspracticeandserviceresponsivenessonhotelperformanceexamininghotelsinmalaysia AT razallimohdrizal consequencesofserviceoperationspracticeandserviceresponsivenessonhotelperformanceexamininghotelsinmalaysia |