The effect of transformational leadership and organizational citizenship behaviour on employee performance in ABC Hotel

Transformational leadership and organizational citizenship behavior (OCB) are critical elements to enhance employee performance in an organization. However, nearly 90% of hotels had to lay off globally due to the COVID-19 pandemic. Malaysia’s leadership also has been out of focus for many years and...

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Bibliografische gegevens
Hoofdauteurs: Yet, Shi Chan, Shiau, Wei Chan, Ismail, Fadillah, Ahmad, Md Fauzi, Zaman, Izzuddin
Formaat: Conference or Workshop Item
Taal:English
Gepubliceerd in: 2024
Onderwerpen:
Online toegang:http://eprints.uthm.edu.my/12107/1/P16912_052ea0ec74425538bb0065cb2b6edf21.pdf%205.pdf