An enhanced model for digital reference services
Digital Reference Service (DRS) play a vital role in the Digital Library (DL) research. DRS is a very valuable service provided by DL. Unfortunately, the reference service movement towards digital environment begins late, and this shift was not model based. So, a journey towards a digital environ...
| Main Authors: | , , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/4662/1/KP%202020%20%2893%29.pdf |