Municipal awareness as a tool for enhancing citizen satisfaction in municipal councils of Malaysia
This research study critically analysed the existing literatures on municipal awareness relevancy of LAs service delivery for the purpose of enhancing citizen satisfaction. The purpose of the study is the investigation of citizen satisfaction level of municipal services; analysis of the existing lit...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Open Access Publishing Group
2017
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/4776/1/AJ%202017%20%28630%29.pdf |