Shipper’s perceptions of aviation Logistics Service Quality (LSQ) of air freight provider
This research investigates logistics service quality of the air freight provider from a shipper's perspective in Malaysia. The multiple empirical case studies are used to collect data from the shipper's perspective. Findings suggest there are five main factors that represent air freight se...
| Main Authors: | , , , , , |
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| Format: | Article |
| Jezik: | English |
| Izdano: |
Medwell Journals
2018
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| Teme: | |
| Online dostop: | http://eprints.uthm.edu.my/5333/1/AJ%202018%20%28494%29.pdf |