The mediating effect of Total Productive Maintenance (TPM) between Total Quality Management (TQM) and business performance

Total quality management (TQM) concepts are paramount importance for every industry in the pursuit of competitiveness in the global market. However, based on previous TQM literature reported that ambiguous or mixed relationship between TQM and business performance lead to inconsistent results. Furth...

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Main Authors: Shan, Ang Wei, Ahmad, Mohd Fauzi, Abdul Hamid, Nor Aziati, Mustapha, Aida
格式: 文件
出版: American Scientific Publishers 2018
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