Summary: | The present study aims to investigate the relationship between conflict management
styles and job satisfaction among academic staff in Malaysian public universities.
Self-administered questionnaires were distributed to 300 academicians of various
fields at public universities in northern part of Malaysia. Subsequently, data were
analyzed using Statistical Package for Social Sciences (SPSS) and Partial Least
Squares - Structural Equation Modelling (PLS-SEM). The findings indicate that
several conflict management styles such as integrating, obliging, and compromising
were positively significant with job satisfaction. However, the dominating and
avoiding styles of conflict management were found to be negatively related to job
satisfaction. Thus, all of the five styles of conflict management were significantly
related to job satisfaction. Several suggestion and recommendation were forwarded
at the end of the report based on the findings of the present study.
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