Customer management solutions for voice over internet protocol (VOIP) services

Voice over Internet Protocol (VoIP) is a family of technologies that enable voice communications using IP networks like the Internet. Inventive developers and entrepreneurs have created an industry around VoIP technology in its many forms: desktop applications, telephone services, and corporate phon...

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Bibliographic Details
Main Author: Buyut, Veronica Clement
Format: Thesis
Language:English
Published: 2008
Subjects:
Online Access:http://eprints.utm.my/10074/1/VeronicaClementBuyutMFSKSM2008.pdf