The impact of emotional intelligence and organizational justice on organizational citizenship behaviour in Malaysian manufacturing sector
The lack of organizational citizenship behaviour (OCB) in manufacturing industry has become a core issue in Malaysia. Emotional intelligence (EI) and organizational justice (OJ) are known as the factors that influence the exertion of OCB among employees. When OCB is lacking, other dysfunctional beha...
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| Format: | Thesis |
| Language: | English |
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2020
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| Online Access: | http://eprints.utm.my/102104/1/GanJenLingPAHIBS2020.pdf |