Service quality assessment of orange line metro train, Lahore, Pakistan
Service Quality increases the efficiency and effectiveness of a service leading to achieving the satisfaction of its users. A customer satisfaction score is considered one of the effective tools to achieve efficiency in any service. Service Quality and riders' satisfaction with public transport...
| Main Authors: | , , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2023
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| Subjects: | |
| Online Access: | http://eprints.utm.my/107707/1/ZjMohammadHusny2023_ServiceQualityAssessmentofOrangeLine.pdf |