Total Quality Management (TQM) advancement and critical success factors for implementation in manufacturing Small and Medium Sized Enterprise (SMEs)
Recognition of quality management as an important factor holds the key to competitiveness in the global market irrespective of the size of the company. Total Quality Management (TQM) practices are primarily found in larger and multinational organizations but little has been written on how TQM has b...
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| Format: | Monograph |
| Language: | English |
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Universiti Teknologi Malaysia
2002
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| Online Access: | http://eprints.utm.my/2626/1/71663.pdf |