Managing the iceberg of knowledge: Organizational memory in search of excellence
Organizations have valuable assets in the form of formal and informal knowledge, which are dispersed throughout the organization. Knowledge is also available within the circles of their knowledge workers but this valuable intellectual asset usually lives only in the collective human memory and thus...
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| Format: | Conference or Workshop Item |
| Language: | English |
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2001
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| Online Access: | http://eprints.utm.my/2882/1/Noraziah_Sharuddin2001_ManagingTheIcebergofKnowledgePresentation.pdf |