Sustaining service facilities in a Research University

954Higher educational over the world is facing intense challenges due to the need to transform and revolutionize the quality of services provided. Higher learning institutes in Malaysia are now under pressure to offer quality services in order to compete with others that have taken measures to impro...

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Bibliographic Details
Main Authors: Rajab, Azizah, Awang, Zubaidah, Shaari, Roziana, Abdul Rahman, Hamidah
Format: Article
Published: GSTF Digital Library 2012
Subjects: