An initial framework for interactive health portals; using actor network theory
Today, the interaction between patients and Interactive Health Portals (IHPs) is one of the hot topics of e-health domains. Online health care providers try to improve the quality of their online services to increase patients' attraction, trust and loyalty. Dimensions of e-service quality (eSQ)...
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| Format: | Conference or Workshop Item |
| Published: |
2013
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