Assessing impact of operational complexity on quality management practices in malaysia's electrical and electronics manufacturing industry

Scientific research requires data collection instrument that is valid and reliable. This paper describes the framework and operationalization of the variables before outlining the process of developing the instrument to assess the impact of operational complexity (OC) on quality management (QM) prac...

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Bibliographic Details
Main Authors: Abdullah, Nasuha Lee, Jamaludin, Khairur Rijal, Abdul Talib, Hayati @ Habibah
Format: Conference or Workshop Item
Published: 2013
Subjects: