The effect of critical success factors on financial and non financial performance in quality context
Quality prepare various approaches to improve organization performance; these approaches are created in set of the quality management systems known as total quality management. The critical factors in quality context influencing in organization performance, but most research conducted the effect o...
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| Format: | Conference or Workshop Item |
| Language: | English |
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2012
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| Online Access: | http://eprints.utm.my/39995/1/032-ICITE2012-K00018.pdf |