Web-based assessment of information systems services quality in Malaysian government agencies
Conducting assessments using conventional techniques is time consuming, labour intensive and costly. Assessment data captured through conventional means requires conversion to electronic form, relevant storage mechanism, and data crunching to obtain summaries and reports. Assessing Information Syste...
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| Format: | Thesis |
| Language: | English |
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2005
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| Online Access: | http://eprints.utm.my/4358/1/MPoobalanMMasilamaniMFSKSM2005.pdf |