Service quality in a research university : a post-graduate perspective
Learner experience to higher education service in any High Educational Institution is intricate and multifaceted. Even though it has become a major issue in higher education worldwide, in Malaysia it has gained serious attention only in the last few years due to overwhelming application of internati...
| Main Authors: | , , , , , |
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| Format: | Conference or Workshop Item |
| Published: |
2011
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| Subjects: |