Quality management: from effective service to innovative facility

Quality is one crucial factor in determining human satisfaction, while managing quality sensibly denotes an effective and innovative running of an organization. Thus, the combinations of both depict almost a perfect administration of the organization. An institution that gives extra attention in man...

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Bibliographic Details
Main Authors: Rajab, Azizah, Shaari, Roziana, Panatik, Siti Aisyah, Abdul Wahab, Shah Rollah, Abdul Rahman, Hamidah, Mad Shah, Ishak, Mat Ali, Nor Atikah
Format: Article
Published: Elsevier Ltd. 2012
Subjects: