VoIP based tele-medicine call center-issues, challenges and proposed solution
In recent years, medical call centers have started using IP telephony services to minimize the overhead telecom expenses. However, the advent of Voice-Over-IP (VoIP) technology has also created a major discontinuity in telecommunication sector due to illegal VoIP or gray calls, causing a great impac...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Penerbit UTM Press
2015
|
| Subjects: | |
| Online Access: | http://eprints.utm.my/55885/1/IshtiakAlMamoon2015_VoIPBasedTeleMedicineCallCenterIssues.pdf |