Company's performance self-assessment (COPSA) among facilities outsourcing firms in Malaysia: a focus on service deliver
Company performance self-assessment (CoPSA), whose fundamental purpose is to provide a check-and-balance mechanism for practice performance through progress-and-performance self-assessment (PaPSa) is yet to be in place in the facilities management industry. Specially needed by facilities service out...
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| Format: | Article |
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Taylor and Francis Ltd.
2015
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