A conceptual analysis of nurses' customer-oriented behavior, job satisfaction and affective

Introduction: Customer-oriented behavior is an important approach by the organization in order to achieve higher quality service. Recently, many companies have started to enhance customer-oriented behavior on their employee especially frontline employees in various industries namely insurance, l...

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Bibliographic Details
Main Authors: Ungku Ahmad, Ungku Norulkamar, Lim, Lee Ping
Format: Article
Published: IJCS 2015
Subjects: