Implementation of KM strategies in the Malaysian telecommunication industry: An empirical analysis

Purpose - This purpose of this paper is to assess the perceived importance and actual implementation of four knowledge management (KM) strategies, i.e. culture; leadership; information technology; and measurement, in the Malaysian telecommunication industry. Design/methodology/approach - Data were c...

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Bibliographic Details
Main Authors: Chong, Chin Wei, Chong, Siong Choy, Wong, Kuan Yew
Format: Article
Language:English
Published: Emerald Group Publishing Limited 2007
Subjects:
Online Access:http://eprints.utm.my/7560/1/Wong_Kuan_Yew_2007_Implementation_KM_Strategies_Malaysian_Telecommunication.pdf