The influence of trust on internet banking acceptance

The theory of diffusion of innovation (IDT) has been widely used to examine factors that influence an individual to adopt an innovation or a new technology. In online environment, trust has been suggested to play an important role in influencing one’s acceptance of an innovation. The purpose of th...

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Main Authors: Md. Nor, Khalil, Pearson, J. Michael
Format: Article
Language:English
Published: 2007
Subjects:
Online Access:http://eprints.utm.my/8136/1/KMNoor2007-The_Influence_of_Trust_On.pdf
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author Md. Nor, Khalil
Pearson, J. Michael
author_facet Md. Nor, Khalil
Pearson, J. Michael
author_sort Md. Nor, Khalil
collection ePrints
description The theory of diffusion of innovation (IDT) has been widely used to examine factors that influence an individual to adopt an innovation or a new technology. In online environment, trust has been suggested to play an important role in influencing one’s acceptance of an innovation. The purpose of this study is to test empirically the influence of trust together with some of the attributes of IDT on Internet banking acceptance. We surveyed 1164 business students and MBAs in four public universities in Malaysia. A structural equation modeling was employed to analyze the data. The results show that trust, relative advantage, and trialability, have a significant effect on attitude toward using Internet banking. Consequently, attitude significantly affects the intention to use the technology.
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spelling utm.eprints-81362010-06-02T01:51:57Z http://eprints.utm.my/8136/ The influence of trust on internet banking acceptance Md. Nor, Khalil Pearson, J. Michael HG Finance The theory of diffusion of innovation (IDT) has been widely used to examine factors that influence an individual to adopt an innovation or a new technology. In online environment, trust has been suggested to play an important role in influencing one’s acceptance of an innovation. The purpose of this study is to test empirically the influence of trust together with some of the attributes of IDT on Internet banking acceptance. We surveyed 1164 business students and MBAs in four public universities in Malaysia. A structural equation modeling was employed to analyze the data. The results show that trust, relative advantage, and trialability, have a significant effect on attitude toward using Internet banking. Consequently, attitude significantly affects the intention to use the technology. 2007 Article PeerReviewed application/pdf en http://eprints.utm.my/8136/1/KMNoor2007-The_Influence_of_Trust_On.pdf Md. Nor, Khalil and Pearson, J. Michael (2007) The influence of trust on internet banking acceptance. Journal of Internet Banking and Commerce, 12 (2). ISSN 1204-5357 http://www.arraydev.com/commerce/jibc/
spellingShingle HG Finance
Md. Nor, Khalil
Pearson, J. Michael
The influence of trust on internet banking acceptance
title The influence of trust on internet banking acceptance
title_full The influence of trust on internet banking acceptance
title_fullStr The influence of trust on internet banking acceptance
title_full_unstemmed The influence of trust on internet banking acceptance
title_short The influence of trust on internet banking acceptance
title_sort influence of trust on internet banking acceptance
topic HG Finance
url http://eprints.utm.my/8136/1/KMNoor2007-The_Influence_of_Trust_On.pdf
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