Co-creation of value model for E-service system of Malaysian E-government using hermeneutic phenomenology approach
Malaysian Government has placed high hopes 011 E-Service System (ESS) to facilitate Government to Citizen (G2C). ESS manages the operations in order to enhance a convenient lifestyle and most importantly to attract higher involvement of users. Previous studies have demonstrated remarkable dominant r...
Main Author: | |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2017
|
Subjects: | |
Online Access: | http://eprints.utm.my/81780/1/AhgalyaSubbiahPFC2017.pdf |