Does TQM influence employees' job satisfaction? an empirical case analysis

This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT) organization. Despite extensive research on TQM practices, none examines this scope of investigative study. Therefore...

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Bibliographic Details
Main Authors: Ooi, K. B., Abu Bakar, Nooh, Arumugam, V., Vellapan, L., Loke, A. K. Y.
Format: Article
Published: Emerald Group Publishing Limited 2007
Subjects: