Preference learning for eco-friendly hotels recommendation: a multi-criteria collaborative filtering approach
The crucial role of customers’ positive experience and their subsequent word-of-mouth have been highlighted by both scholars and practitioners for all industry sectors. In response to an increasing concern of environmental sustainability and sensitivity of consumers for deteriorating environment, ec...
Main Authors: | , , , , , , , |
---|---|
Format: | Article |
Published: |
Elsevier Ltd.
2019
|
Subjects: |