Sbibliometric analysis of global research trends on electronic word of mouth using scopus database
Marketers should better understand how customers view and analyze social media eWOM information to facilitate their shopping choices. In particular eWOM seekers may prefer to find more credible sources of assistance when seeking advice on social media; this study is a method to provide a systematic...
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Format: | Article |
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Innovare Academics Sciences Pvt. Ltd.
2020
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