Measuring customer satisfaction level at counter service, SunLife Malaysia Johor Bahru

This article was published, to identify significant effect between factors influencing customer satisfaction, in SunLife Malaysia Johor Bahru. Every business organization’s success depends on the satisfaction of their customers. Service quality is well recognized to influence the customer satisfacti...

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Bibliographic Details
Main Authors: Rosli, Suraya, Yus Kelana, Beni Widarman, Teo, Poh Chuin
Format: Article
Language:English
Published: Human Resource Management Academic Research Society 2021
Subjects:
Online Access:http://eprints.utm.my/96748/1/BeniWidarman2021_MeasuringCustomerSatisfactionLevelatCounterService.pdf