Customer satisfaction on public bus network system on Malacca, Malaysia
Customer satisfaction is one of the main considerations when operating a successful city bus service. An increased number of private vehicles in the city causes traffic congestion resulted from low level of usage for public transportation. Unattractive public bus system might be the reason why the u...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
IJSEAS
2021
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| Subjects: | |
| Online Access: | http://eprints.utm.my/97572/1/ZuhraJunaida2021_CustomerSatisfactiononPublicBusNetwork.pdf |