Towards effective worker grievance handling: some reflections
This paper seeks to provide a comprehension of Worker Grievance Handling(WGH) which is a crucial aspect of human resource management and industrial relations in an industrializing country in the new millennium. WGH is meant for accepting and resolving grievances of workers with the purpose of enhan...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Universiti Utara Malaysia
2001
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| Online Access: | https://repo.uum.edu.my/id/eprint/104/1/Zakaria_Ismail.pdf |