The influence of emotional intelligence on tacit knowledge sharing in service organizations
The challenge of knowledge management is to facilitate tacit knowledge sharing (TKS) so that it is extracted into organizational memory.In team environment, trust in crucial to TKS. The road to a trusting relationship is marked by inter-personal understanding and empathic communication between memb...
| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2008
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/11316/1/146-152-CR88.pdf |