E-commerce quality and evaluation framework based on technical and user perspectives
The study produces an e-commerce quality and evaluation (ECQE) framework based on consumer perspectives.It was conducted in four main phases that include: 1) theoretical study; 2) empirical study; 3) e-commerce quality and evaluation framework construction and development, and 4) confirmation stud...
| Main Authors: | , , , |
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| Format: | Monograph |
| Language: | English |
| Published: |
Universiti Utara Malaysia
2014
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/12759/1/Al.pdf |