The successful implementation of key performance indicator system in a telecommunications company

Despite technological advances and extensive research, system implementation failure is still the cause of concern for many business organisations.Hence these organisations could learn from many examples of success stories in the information system implementations.This paper presents a case study o...

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Bibliographic Details
Main Authors: Hassan, Shahizan, Li, Feng, Sahak, Muhammad Firdaus, Perumal, Manivannan, Ab Ghani, Mohd Yusoff
Format: Article
Language:English
Published: Othman Yeop Abdullah (OYA) Graduate School of Business, Universiti Utara Malaysia 2014
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/12963/1/5_IPBJ.pdf