Factors affecting customers' satisfaction in Arabic restaurants

Restaurant concept plays an important role in establishing and running a business.This study focuses on the factors affecting customers‟ satisfaction in Arabic restaurants.There are two objectives of this research: 1. to examine the relationships between food quality, service quality, and restaurant...

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Bibliographic Details
Main Authors: Omar, M.S., Ariffin, H. F., Ahmad, Rozila
Format: Conference or Workshop Item
Language:English
Published: 2014
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/13334/1/51.pdf