IT contribution in the consolidation of organizational competences - A case study on a hotel group

The information economy is based on the net appliance, which decreases the intermediary's participation in the activities of purchase and sale of products and services.The tourism sector has its activities based on information in which its products are considered low touch, where the purchaser...

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Bibliographic Details
Main Authors: Vanti, Adolfo Alberto, Bitencourt, Cláudia Cristina, Dal-Soto, Fábio
Format: Conference or Workshop Item
Language:English
Published: 2004
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/13867/1/KM130.pdf