Implementation of Balanced Scorecard (BSC) in a Malaysian GLC: Perceptions of middle managers
This paper examines the perceptions of middle managers concerning several Balanced Scorecard (BSC) implementation issues using the case study approach. Data were collected using a questionnaire which was distributed to 280 middle managers in a selected organisation. The results of the study showed t...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Asia-Pacific Management Accounting Association
2012
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| Online Access: | https://repo.uum.edu.my/id/eprint/14488/7/hazel.pdf |