Store loyalty, retail satisfaction and competitive resistance towards purchase intention

This paper explores the factors that influence the consumers’ intentions towards purchasing behaviour.Specifically, the objective of this study is to determine the relationships between retail satisfaction, loyalty to the store and competitive resistance toward purchase intention among the staff of...

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Bibliographic Details
Main Authors: Ma’rof, Rabiatul Adawiyah, Nik Mat, Nik Kamariah, Rashid, Umi Kartini, Nasuredin, Juzaimi, Sanita, Fitriah
Format: Article
Language:English
Published: Scientific & Academic Publishing Co. 2012
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/14968/1/10.5923.pdf