Relationship between brand knowledge and brand rewards, and employees' brand citizenship behavior: The mediating roles of brand commitment

Despite the growing popularity of the concept of internal branding in aligning employees' brand behavior, little is known on the relationship between internal branding practices and employees' brand behavior.The dearth of research in this area also limit the understanding of what is the ap...

ver descrição completa

Detalhes bibliográficos
Principais autores: Shaari, Hasnizam, Md. Salleh, Salniza, Hussin, Zolkafli
Formato: Artigo
Idioma:English
Publicado em: Universiti Malaysia Sarawak 2012
Assuntos:
Acesso em linha:https://repo.uum.edu.my/id/eprint/15720/1/H.pdf