Exploring the dimension of internal brand citizenship behavior in Malaysia: A case of northern Malaysia hotel

This study attempts to explore the dimension of internal brand citizenship behavior in Malaysia. As there is a dearth of research in understanding employees’ brand behavior and inconsistent terminology used in explaining employees’ brand consistent behavior, the study that attempt to explore the di...

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Bibliographic Details
Main Authors: Hasan, Hasnizam, Md. Salleh, Salniza, Hussin, Zolkafli
Format: Article
Language:English
Published: World Business Institute, Australia 2011
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/15723/1/Ha.pdf