Banking technology in Malaysia based on the interactive voice response system: A measurement of preparedness for e-commerce
The objective of this paper is to provide a clear picture about the awareness among banking customers towards virtual banking, and the implementation of interactive voice response (IVR) banking technology in Malaysia. The result of this study can be used as an important reference material to the ban...
| Hlavní autoři: | , |
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| Médium: | Conference or Workshop Item |
| Jazyk: | English |
| Vydáno: |
2000
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| Témata: | |
| On-line přístup: | https://repo.uum.edu.my/id/eprint/1584/1/Collecter2000Colorado-IVR-zulikha.pdf |