Performance measurement in facility management department using balanced score card at PT. XYZ
Leading organizations have been using Balanced Score Card to strategically measure the financial and non-financial performance of different operational functions within their firms.Facility Management (FM) is a discipline involving a variety of non-core operations and maintenance services to support...
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| Format: | Conference or Workshop Item |
| Language: | English |
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2014
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| Online Access: | https://repo.uum.edu.my/id/eprint/15940/1/P11.pdf |