Performance measurement in facility management department using balanced score card at PT. XYZ
Leading organizations have been using Balanced Score Card to strategically measure the financial and non-financial performance of different operational functions within their firms.Facility Management (FM) is a discipline involving a variety of non-core operations and maintenance services to support...
| Main Author: | |
|---|---|
| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2014
|
| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/15940/1/P11.pdf |
| _version_ | 1803627059860209664 |
|---|---|
| author | Nurdiansyah, Tony |
| author_facet | Nurdiansyah, Tony |
| author_sort | Nurdiansyah, Tony |
| collection | UUM |
| description | Leading organizations have been using Balanced Score Card to strategically measure the financial and non-financial performance of different operational functions within their firms.Facility Management (FM) is a discipline involving a variety of non-core operations and maintenance services to support the main business of an organization.To support business continuity, Facility Management team has to execute job related to the building maintenance and management, food services, gardening, cleaning, logistic, etc. In order to maintain performance
meet with expectation in the field of Facility Management, the Balanced Score Card concept is
already implemented in PT. XYZ, however the concept is not well developed and implemented.
This paper will propose comprehensive Balanced Score Card concept to enhance organization
performance at Facility Management of PT. XYZ. |
| first_indexed | 2024-07-04T06:00:03Z |
| format | Conference or Workshop Item |
| id | uum-15940 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:00:03Z |
| publishDate | 2014 |
| record_format | dspace |
| spelling | uum-159402016-04-18T04:17:20Z https://repo.uum.edu.my/id/eprint/15940/ Performance measurement in facility management department using balanced score card at PT. XYZ Nurdiansyah, Tony HD28 Management. Industrial Management Leading organizations have been using Balanced Score Card to strategically measure the financial and non-financial performance of different operational functions within their firms.Facility Management (FM) is a discipline involving a variety of non-core operations and maintenance services to support the main business of an organization.To support business continuity, Facility Management team has to execute job related to the building maintenance and management, food services, gardening, cleaning, logistic, etc. In order to maintain performance meet with expectation in the field of Facility Management, the Balanced Score Card concept is already implemented in PT. XYZ, however the concept is not well developed and implemented. This paper will propose comprehensive Balanced Score Card concept to enhance organization performance at Facility Management of PT. XYZ. 2014-08-18 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/15940/1/P11.pdf Nurdiansyah, Tony (2014) Performance measurement in facility management department using balanced score card at PT. XYZ. In: 4th International Conference on Technology and Operations Management (ICTOM04), 18-19 August 2014, Kuala Lumpur, Malaysia. http://stmlportal.net/ictom04/TOC.html |
| spellingShingle | HD28 Management. Industrial Management Nurdiansyah, Tony Performance measurement in facility management department using balanced score card at PT. XYZ |
| title | Performance measurement in facility management department using balanced score card at PT. XYZ |
| title_full | Performance measurement in facility management department using balanced score card at PT. XYZ |
| title_fullStr | Performance measurement in facility management department using balanced score card at PT. XYZ |
| title_full_unstemmed | Performance measurement in facility management department using balanced score card at PT. XYZ |
| title_short | Performance measurement in facility management department using balanced score card at PT. XYZ |
| title_sort | performance measurement in facility management department using balanced score card at pt xyz |
| topic | HD28 Management. Industrial Management |
| url | https://repo.uum.edu.my/id/eprint/15940/1/P11.pdf |
| work_keys_str_mv | AT nurdiansyahtony performancemeasurementinfacilitymanagementdepartmentusingbalancedscorecardatptxyz |