Social media and brand engagement in the age of the customer

Social media environment has tremendously changed the landscape of marketing communication.Thanks to the development of Internet that creates marketers’ opportunity to tap the potential customer–Generation C and build a meaningful brand engagement with them. This paper will highlights the special o...

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Bibliographic Details
Main Authors: Lasuin, Charlie Albert, Omar, Azizah, Ramayah, T.
Format: Conference or Workshop Item
Language:English
Published: 2015
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/17534/1/20_ICoEC2015%20138-144.pdf