Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment
This study examined the moderating effects of workplace spirituality on the relationship between soft TQM and organizational commitment on Islamic banks in Central Java, Indonesia. The study was dependent on a survey conducted on 850 employees of Islamic banks using a random sampling technique.The t...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
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Centre for Promoting Ideas
2011
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Online Access: | https://repo.uum.edu.my/id/eprint/18087/1/IJBSS%202%20%2010%202011%2093-100.pdf |
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author | Adawiyah, Wiwiek Rabiatul Mohd Shariff, Mohd Noor Saud, Mohammad Basir Mohd Mokhtar, Sany Sanuri |
author_facet | Adawiyah, Wiwiek Rabiatul Mohd Shariff, Mohd Noor Saud, Mohammad Basir Mohd Mokhtar, Sany Sanuri |
author_sort | Adawiyah, Wiwiek Rabiatul |
collection | UUM |
description | This study examined the moderating effects of workplace spirituality on the relationship between soft TQM and organizational commitment on Islamic banks in Central Java, Indonesia. The study was dependent on a survey conducted on 850 employees of Islamic banks using a random sampling technique.The tool of analysis used in this study was hierarchical regression analysis.The finding of the study showed that all Soft TQM dimensions, except education and training, have positive and significant influence on organizational commitment.Moreover workplace spiritual values appear to moderate empowerment and organizational commitment associations as well as customer focus linkage with employees’ commitment towards Islamic banks. Based on the findings, implications to practice are offered. |
first_indexed | 2024-07-04T06:06:59Z |
format | Article |
id | uum-18087 |
institution | Universiti Utara Malaysia |
language | English |
last_indexed | 2024-07-04T06:06:59Z |
publishDate | 2011 |
publisher | Centre for Promoting Ideas |
record_format | eprints |
spelling | uum-180872016-06-15T01:52:40Z https://repo.uum.edu.my/id/eprint/18087/ Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment Adawiyah, Wiwiek Rabiatul Mohd Shariff, Mohd Noor Saud, Mohammad Basir Mohd Mokhtar, Sany Sanuri HD28 Management. Industrial Management This study examined the moderating effects of workplace spirituality on the relationship between soft TQM and organizational commitment on Islamic banks in Central Java, Indonesia. The study was dependent on a survey conducted on 850 employees of Islamic banks using a random sampling technique.The tool of analysis used in this study was hierarchical regression analysis.The finding of the study showed that all Soft TQM dimensions, except education and training, have positive and significant influence on organizational commitment.Moreover workplace spiritual values appear to moderate empowerment and organizational commitment associations as well as customer focus linkage with employees’ commitment towards Islamic banks. Based on the findings, implications to practice are offered. Centre for Promoting Ideas 2011-06 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/18087/1/IJBSS%202%20%2010%202011%2093-100.pdf Adawiyah, Wiwiek Rabiatul and Mohd Shariff, Mohd Noor and Saud, Mohammad Basir and Mohd Mokhtar, Sany Sanuri (2011) Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment. International Journal of Business and Social Science, 2 (10). pp. 93-100. ISSN 2219-1933 http://ijbssnet.com/journal/index/405 |
spellingShingle | HD28 Management. Industrial Management Adawiyah, Wiwiek Rabiatul Mohd Shariff, Mohd Noor Saud, Mohammad Basir Mohd Mokhtar, Sany Sanuri Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment |
title | Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment |
title_full | Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment |
title_fullStr | Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment |
title_full_unstemmed | Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment |
title_short | Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment |
title_sort | workplace spirituality as a moderator in the relationship between soft tqm and organizational commitment |
topic | HD28 Management. Industrial Management |
url | https://repo.uum.edu.my/id/eprint/18087/1/IJBSS%202%20%2010%202011%2093-100.pdf |
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