The impact of management commitment to service quality, intrinsic motivation and nepotism on front-line employees' affective work outcomes
This empirical study aims to investigate the effects of management commitment, intrinsic motivation, and nepotism on job satisfaction, affective commitment, and quit intention of hotel frontline employees in a service setting in North Cyprus. PLS-SEM was used to analyse the hypothesised relationship...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Published: |
Inderscience Enterprises Ltd.
2015
|
| Subjects: |