Analisis faktor peringkat kedua terhadap prinsip-prinsip pengurusan kualiti

This empirical study uses second-order factor analysis to test whether a set of quality management principles, synthesised from quality gurus’ philosophies and prominent quality award and quality management system frameworks, together constitute a higher-order factor that may be termed Total Quality...

Full description

Bibliographic Details
Main Authors: Lim, Kong Teong, Tang, Swee Mei
Format: Article
Language:English
Published: Universiti Utara Malaysia 2008
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/188/1/Lim_Kong_Tiong.pdf