Analisis faktor peringkat kedua terhadap prinsip-prinsip pengurusan kualiti
This empirical study uses second-order factor analysis to test whether a set of quality management principles, synthesised from quality gurus’ philosophies and prominent quality award and quality management system frameworks, together constitute a higher-order factor that may be termed Total Quality...
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Format: | Article |
Language: | English |
Published: |
Universiti Utara Malaysia
2008
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Subjects: | |
Online Access: | https://repo.uum.edu.my/id/eprint/188/1/Lim_Kong_Tiong.pdf |