The effect of change management on operational excellence moderated by commitment to change: Evidence from Malaysia

The objective of this study is to investigate the relations between soft factors in the change management (i.e. leadership, human resource & culture) and operational excellence (OPX), and employee' affective commitment to change (ACTC) as a moderating variable.Based on the literature review...

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Bibliographic Details
Main Authors: Oon, Fok Yew, Ahmad, Hartini
Format: Article
Language:English
Published: 4 Innovative Space of Scientific Research Journals 2014
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/19180/1/IJIAS%20%209%20%202%202014%20615-631.pdf